“A commercial cleaning agreement is an agreement made between a person or business and a cleaning company. Cleaning contracts in Adelaide, should include the duties of cleaning and the fee for these services.”
Customer satisfaction is crucial for businesses that provide services to the general public. The service provider must set clear expectations for the customer in terms of quality and scope. A commercial cleaning contract must include clear terms and conditions to achieve this goal.
The contract will also include payment conditions and other information. A contract that is clear will help to set expectations and facilitate the execution of cleaning services. It can be difficult to draft a contract that is effective.
Here are five things to keep in mind when creating contracts for commercial cleaning. These tips will help both businesses and service providers create a mutually beneficial and clear agreement.
These five tips will assist you in drafting a contract that is both useful and beneficial if you are a business owner and require cleaning services. These tips will be useful if you own a cleaning business and are looking for better contracts. They are also helpful to business owners who need cleaning services, and to cleaning companies that want better contracts.
First, clearly outline the requirements and who is allowed to attend.
The contract for commercial cleaning should specify who will clean the site and what needs to be done.
This is an example of how to clearly define who can attend the site as well as any site requirements.
“Site access and requirements:
1.1 The Service Provider shall ensure that all personnel who are assigned to perform the cleaning services at the Client’s premises (“Site Attendees”) have undergone the necessary training and are fully qualified to carry out the tasks assigned to them.
1.2 At least five (5) days prior to the start of cleaning services, the Service Provider will provide the Client a list of Site Attendees. This shall include their full names and qualifications. The Client has the right to accept or reject any Site Attendees.
1.3 The service provider shall ensure that Site Attendees adhere to the site requirements in all circumstances. These requirements include, but are not restricted to, wearing personal protective equipment (PPE), adhering the site’s security protocols, and maintaining professionalism and respect while on premises.
1.4 Before commencing any services on the Site, the Service Provider must ensure that all Site Attendees have attended a site-induction by the Client. The Service Provider is responsible for ensuring that all Site Attendees adhere to the site induction requirements at all times.
1.5 The Service Provider is responsible for any damages caused to the Client by Site Attendees. The Service Provider is also responsible for any violations of site requirements made by Site Attendees .”
Why it is important to specify in a cleaning contract who will be doing the cleaning
It is crucial to clearly define the attendees on the site and their requirements in a contract for commercial cleaning.
- It is important to make sure that only trained and authorized personnel are allowed on the site. It is crucial because many cleaning jobs involve the use of hazardous chemicals and equipment.
- If the site contains valuable or sensitive items, it is important to limit who can enter the premises.
- To be able properly to identify the person or persons responsible for any damage.
- Clear site requirements can prevent disputes and disrupting the cleaning schedule.
Tip two: Be specific with the cleaning tasks
Cleaning items
The cleaning task is specified to establish the boundaries and scope of the service. To ensure that service is not overworked, or underworked.
The contract should include the following (as applicable):
- Vacuuming, mopping and cleaning the carpets on the floor
- Cleaning the walls, ceilings, and floors, including washing and dusting.
- Cleaning the sills, frames and both sides of a window.
- Clean the door frames and handles as well as both sides.
- Clean and sanitize toilets, sinks and mirrors. Replace toilet paper and soap. Empty trash cans.
- Cleaning microwaves and fridges, wiping countertops and cabinets down, washing dishes and emptying the trash bins are all important.
- Dusting computer equipment, printers and other office items.
- Dusting and polishing furniture such as tables, chairs and desks.
- Clean light fixtures as necessary and replace bulbs.
- Cleaning and emptying all garbage bins
- Cleaning entrances and walkways.
- The contract may also specify specific areas to be cleaned. The contract may also include specific areas such as display shelves, product racking, gym equipment, or medical equipment.
How many rooms will you clean?
The cost of cleaning services is often directly affected by the number of rooms. The number of rooms can help both parties agree on an affordable price.
It is important to specify the number of rooms in the contract when a site contains multiple rooms. It can prevent additional costs. The contract should specify if there are any rooms where people cannot enter. This will help the cleaning staff to know.
This also helps to define the scope for work of the cleaning service provider. Both parties benefit from defining the scope for cleaning services.
- Knowing how many rooms you are responsible for cleaning is important. They can then allocate resources more efficiently, including staff and cleaning products.
- Knowing in advance how many rooms you need to clean is important. Cleaning services can ensure that all areas are cleaned within the agreed timeframe.
A specific number of rooms is a good reference and can be used to resolve problems. Cleaning businesses can identify any variations by being specific.
Cleaning tasks are repeated frequently
The client and cleaning service provider will have clear expectations if they state the frequency. We notice that the frequency of the cleaning tasks is often different from the frequency requested by the client.
It helps to avoid future disputes.
It also allows cleaning services to plan efficiently and effectively. The cleaning service provider can allocate their staff and manage their time more efficiently by knowing the frequency of their tasks.
The frequency of cleaning can also directly affect the price of the service. A daily cleaning service will cost more than weekly or monthly. It’s therefore important to include this information in the contract so that pricing is transparent.
As an example, a clause in a contract that specifies the frequency of work would be:
If you need to clean the building every day, “The cleaning service provider will do the cleaning task every day during business hours.”
When cleaning is required less often:
If cleaning is only needed occasionally or as-needed : “The service will complete the agreed upon cleaning tasks on request with a 24-hour notice.”
Third tip: Commercial cleaning contracts with clauses for variations
A variation clause in a contract allows for changes to be made after the contract has been signed. Common changes include the change in scope of work, frequency and terms of payment.
Here is an example of a clause that allows for a change in a contract for commercial cleaning:
“The client (acting reasonably), may at any time, request in writing to the service provider that they carry out a variation to:
(a), increase, decrease or omit a part of the services;
(b), change the nature or the quality of any materials or works to be used or performed in the Services.
A clause of variation outlines the process to amend a contract. In a contract for commercial cleaning, a variation clause ensures both parties are aware of the procedure to change the fee or scope. A variation clause also prevents any disputes that may arise due to unauthorised or unexpected changes in the services.
A variation clause may also help to control costs. In many cases, if additional work outside of the scope of the original contract is needed, an additional payment will be required. A variation clause protects service providers from having to absorb extra costs. A variation clause can help manage the risks that come with changes to the scope of work.
Tip Four: Explain how to terminate a commercial cleaning contract
A commercial cleaning contract’s termination clause outlines the grounds of termination. Documenting the process for terminating a cleaning contract, including any required notice period, is one way to do this. It is important to set clear expectations about the conditions of terminating the contract for commercial cleaning.
It also helps to prevent disputes by helping both parties understand their liabilities.
You can terminate a contract for commercial cleaning by the following methods:
- The contract can be terminated by mutual agreement between the parties.
- If the contract has a limited duration and that period is over;
- The other party can terminate the contract if one party fails to fulfill their contractual obligations.
- The contract can be terminated if the cleaning service provider goes bankrupt or out of business;
- The client can terminate the contract if the cleaning service provider fails to consistently meet the cleanliness standards specified in the contract.
Termination terms, including notice periods, should be clearly stated in the contract. The contract should include the procedures for notice, as well as any penalties or costs that may be associated with an early termination.
Tip five: Explain the method of calculation and clearly state the cost for cleaning fees.
Cleaning costs include materials and equipment used for cleaning. The contract should clearly specify the materials and equipment.
You should also explain the method you used to calculate the price . Indicate whether the contract will be a lump-sum or hourly rate. To ensure fair charges, the contract should specify how prices are calculated. When deciding how much to charge for cleaning, consider the size of the area, the number of rooms and how often you need it cleaned.
Here is an example of the payment and pricing clauses in a contract for commercial cleaning:
“Payment Terms and Pricing:
1.1 The Client agrees that the Service Provider will receive a fee total of [insert fee total] for cleaning services, as described in this contract. This fee will be determined by the scope of the work, the number and frequency of cleaning tasks, as specified in the contract.
1.2 The Service Provider shall provide a detailed invoice to the client on a weekly/monthly basis. The invoice will include the cleaning tasks completed, the number and type of rooms that were cleaned, as well as the total amount due.
1.3 Additional charges will apply to any additional cleaning services not included in the contract. These additional tasks will be quoted by the Service Provider, and must be approved in writing by the Client before they are completed .”
It is important to have clear price clauses
Transparency between the client and cleaning service provider is essential. Both parties are aware of the costs and how these were determined.
Pricing can also be influenced by the scope of the work. We often see clients charge more for cleaning jobs that are complex or repeated. The client will be able to understand what they are paying for.
It also allows the client to accurately budget for cleaning services . The client can manage their finances more effectively if they know the costs up front. The client can better set their expectations by knowing the price of the service. The service provider can also benefit if there are any disputes regarding the collection fees.
Commercial cleaning: Key Takeaways
Every business needs to establish a good reputation and a strong brand. A well-written Commercial Cleaning Contract will help you achieve this. The contract outlines the obligations and responsibilities that the cleaning service provider has to the customer and vice versa.
These 5 tips will help you:
- Cleaning services companies only employ trained and authorized personnel to perform cleaning tasks
- Any site requirements the cleaning company must meet
- The scope of the task is clearly defined
- Cleaning services businesses understand the items to be cleaned
- Both parties are clear on the frequency of cleaning tasks
- There is a way to calculate extra fees and charges that has been agreed upon
Uncertainty about the standard of cleaning can result in a reduction in service quality. It can also lead to client dissatisfaction. It can also damage the reputation of the business and its goodwill. Further, ambiguous contract provisions may lead to litigation and disputes with regard to liability issues.
Poorly written contracts can lead to legal problems, disputes, financial losses, poor service, and other issues. It is therefore important to make sure that the contract you are signing is clear, comprehensive, and well written.